Standard Lead Time
| Traditional Mats | FREE PDF Proof |
| 5 Days | For Reference Only |
| 6 Days | Approval Required |
| Reorder 5 Days | Approval Required |
| Frame-It® FLEX | FREE PDF Proof |
| 6 Days | For Reference Only |
| 7 Days | Approval Required |
| Reorder 6 Days | Approval Required |
Production begins the business day following receipt of PO and approved, output-ready art. Art that is not usable requires additional lead time. Production lead times are based on orders up to 2,500 pieces for Traditional and Frame-It® FLEX. For larger quantities, call for production times.
Packaging requires additional production time determined by the type of packaging required.
Order with Production Proof: Production time following proof approval is 7 days, 10 days for Window products.
Important Note: Lead times are based upon the receipt of final art approval and complete order instructions — not when an order is submitted. Art that is not output ready usually requires additional lead time. Always allow time to acquire art and proof approval. Packaging or custom die requirements may also increase lead time.
CounterPoint® is recognized as a reliable counter mat manufacturer. We consistently meet deadlines and keep pace with the most demanding schedules. As long as our artwork guidelines are observed and customers appreciate that equipment, personnel, and material can sometimes cause unforeseen delays, CounterPoint® will continue to provide superior product turnaround. While production times cannot be guaranteed, CounterPoint® operates on a scheduling system that accounts for factory loading and job size with all requests reviewed and approved on a case-by-case basis. For calculation purposes, standard lead time are based on orders of 2,500 pieces or less.
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